Returns & Exchanges
At ג'נטלמן, we strive for your complete satisfaction with our fashion collections; if you are not entirely happy with your purchase, you can return or exchange items within 14 days of receipt.
Initiate Your Return
Log into your account and visit the 'My Orders' section to select the items you wish to return and receive a return authorization code.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in their original condition.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing